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SpiderIQ DF&IR
Digital Forensics & Incident Response

When a breach happens, every minute counts. SpiderIQ DF&IR delivers rapid containment, deep-dive forensic investigation, malware reverse-engineering, and full post-breach remediation — backed by guaranteed SLA response times.

< 1hr
Mean Time to Respond
< 4hrs
Mean Time to Contain
1,200+
Cases Resolved
99.97%
Retainer SLA Uptime
DF&IR Operations Centre

Live Incident Dashboard

Real-time visibility across all active investigations, forensic queues, and response playbooks

Active Cases
3
2 critical, 1 high
Contained
12
last 30 days
Avg MTTR
3.2h
mean time to resolve
Forensic Images
47
disk & memory
IOCs Extracted
2,841
hashes, IPs, domains
Playbooks Run
89
automated + manual
Active Incidents3 OPEN
INC-2026-0041Ransomware
Financial Sector · Phase: Containment
1h 23m
CRITICAL
INC-2026-0040Data Exfiltration
Healthcare · Phase: Forensic Analysis
6h 11m
HIGH
INC-2026-0039BEC / Phishing
Legal Firm · Phase: Eradication
14h 02m
HIGH
Live Event Timeline Live
14:32:01CRITICALLateral movement detected

Attacker pivoted from workstation WS-042 to domain controller DC-01 via PsExec. Credential dumping activity observed.

14:28:44HIGHRansomware binary isolated

Malicious executable quarantined on 3 endpoints. Hash: 4a8f2c1d... — matched to LockBit 3.0 variant.

14:15:09HIGHC2 beacon blocked

Outbound connection to 185.220.101.x:443 blocked at perimeter. Domain flagged as known Cobalt Strike C2.

13:58:22MEDIUMForensic image acquired

Full disk image of WS-042 captured (512GB). Memory dump acquired. Chain of custody logged.

13:41:00LOWInitial triage complete

Scope confirmed: 3 endpoints affected, 1 server. No evidence of data exfiltration at this time.

Endpoint Isolation
Active
Network Segmentation
Enforced
Threat Hunting
Running
Evidence Collection
In Progress
Malware Analysis
Queued
IOC Extraction
Complete
Stakeholder Comms
Active
Legal / Regulatory
Notified
Track Record

By the Numbers

A decade of investigations — every case closed, every client protected

1,200+
Investigations Conducted
since 2015
48,000+
Retainer Hours Utilised
across all clients
340+
Ransomware Cases
contained & resolved
9,800+
Forensic Images Acquired
disk & memory
2.1M+
IOCs Extracted
hashes, IPs, domains
3.4 hrs
Avg Client MTTR
mean time to resolve
42
Countries Responded
global on-site & remote
280+
Regulatory Notifications
GDPR, HIPAA, PCI-DSS
15,000+
Malware Samples Analysed
static & dynamic
4,200+
Playbooks Executed
automated + manual
38
Expert Witness Cases
court proceedings
99.97%
SLA Compliance Rate
across all retainers
Retainer Plans

DF&IR Retainer Services

Pre-paid retainer hours ensure guaranteed response times and priority access to our senior responders

Starter Retainer
Contact Us
SLA: 4-hour response
40 pre-paid retainer hours / year
4-hour initial response SLA
Remote incident response
Basic forensic analysis
Post-incident report
Email & portal support
Up to 2 named contacts
Engage Retainer
Most Popular
Professional Retainer
Contact Us
SLA: 1-hour response
100 pre-paid retainer hours / year
1-hour initial response SLA
Remote + on-site response
Full forensic investigation
Malware reverse engineering
Dedicated IR lead assigned
Quarterly tabletop exercises
Up to 5 named contacts
Legal & regulatory support
Engage Retainer
Enterprise Retainer
Contact Us
SLA: 15-min response
Unlimited retainer hours
15-minute response SLA
Dedicated IR team on standby
Full DF&IR + threat hunting
Custom playbook development
Monthly threat briefings
Board-level reporting
Unlimited named contacts
Expert witness testimony
Global on-site deployment
Engage Retainer
Why SpiderIQ DF&IR

Built for Speed. Proven in Crisis.

< 1hr Mean Response Time

Our fastest retainer clients receive a senior responder on the phone within 15 minutes of activation — guaranteed by SLA.

Global Deployment

On-site responders available across APAC, EMEA, and the Americas. Remote response available worldwide within minutes.

Certified Experts

Every analyst holds GCFE, GCFA, GREM, or equivalent certifications. Average 12 years of hands-on IR experience.

Integrated Intelligence

DF&IR is powered by SpiderIQ's live threat intelligence — giving responders real-time context on attacker TTPs and infrastructure.

Court-Admissible Evidence

Full chain-of-custody documentation, forensically sound acquisition methods, and expert witness testimony for legal proceedings.

Post-Incident Hardening

Every engagement ends with a prioritised remediation roadmap and optional implementation support to prevent recurrence.

Under Attack Right Now?

Don't wait. Every minute of uncontained breach increases damage. Contact our emergency response team immediately — we'll have a senior responder engaged within 15 minutes.